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SUCCESS STRATEGIES

The Polished Professional - October, 2003
Publisher: Gloria Starr - Starr Communications
expert@gloriastarr.com
http://www.globalsuccessstrategies.com
The Executive Finishing School ™ Flagship Program

A great attitude does much more than turn on the lights in our worlds; it seems to magically connect us to all sorts of serendipitous opportunities that were somehow absent before we changed." Earl Nightingale

TELEPHONE TIPS
Smile when you answer the phone and your voice will sound more pleasant. If you dial a wrong number, apologize and hang up. Speak directly into the mouth piece. Do not eat, drink or shuffle papers while on the phone. Background noises are heightened and will irritate. Vary the tonality of your voice to add interest to your words. Be considerate of someone's time. Calls to friends during office hours should be avoided or kept short if you must make the call.

THE FINE ART OF TOASTING
The tern "toast" comes from an old English custom of placing a piece of toasted bread in the bottom of a glass to enhance the flavor of beer or wine. After the toast was saturated, the person would eat the toast. Today, you may toast with wine, champagne or most any beverage. Even if you are not drinking it is appropriate to raise a glass in the spirit of things.

When you are the person being toasted, the rule is not to drink but to either raise your glass or nod to those toasting you as an acknowledgement. At large events, please rise when making a toast. It is a sign of respect to stand while toasting. Please don't click the glasses or silverware to gain attention. Clinking of glasses is gauche. This custom started in the Middle Ages for the purpose of spilling a little wine into the other person's glass to assure they were not being poisoned. Proper protocol suggests that you should rise after being toasted to and respond with a toast of your own.

Train to be an Image and Etiquette Consultant with Success Strategies.

Complete details at: http://www.gloriastarr.com/training.htm
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Recent graduates are from the Netherlands, South Carolina and Moscow. We have a dream, a theme and a team. Why not join us soon! Certification Program Link

THE POWER OF A SMILE
A smile is like a masterpiece....it's unique, priceless and everlasting. Have you ever wanted to: smile confidently and more often? Leave a lasting and powerful first impression? Enhance your smile? Improve your confidence and self-esteem?

Most of us can answer YES to these questions. I have just recently invested in cosmetic dentistry to enhance my smile. I selected Dr. Bruno Paliani as the expert of choice. The care of his staff and the perfection of my new smile is one of the best investments I have made in myself! www.smiledentist.com. A big thank you and smile to my miracle worker in the smile business, Dr. Paliani.

FREE ARTICLES FOR YOUR PUBLICATIONS
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IN THE NEWS
Ms. Starr was recently the featured guest on 6 radio stations across Canada. As America's foremost authority on Impression Management she was asked to comment on the image of the political candidates in the upcoming Provincial elections.

Gloria Starr - Global Success Strategies , Inc.
Established 1983
704-596-9866

America's foremost authority on Impression Management, Field Manager with Inscape Publishing and adjunct professor at universities throughout North America. Ms. Starr has conducted seminars in Australia, South America, Canada, Italy, the Pacific Rim, United States, China and Japan. Member of the Florida Speaker's Association , Member of the National Speaker's Association, Winner of the Golden Web Award 1999-2005 for excellence in design and content.

Etiquette training business etiquette etiquette expert finishing school dress for success mentoring program image consultant image consulting etiquette school executive coaching table etiquette corporate trainer communication skill training executive business coaching impression management image impact personal development personal development training corporate image professional speaker executive coach corporate seminars professional communication speaker business manners make overs gloriastarr.com

Gloria Starr
Phone: 704-596-9866
expert@gloriastarr.com
Contact Gloria Starr

International Expert in Image, Etiquette, Communication
and Leadership Training and Coaching
Established 1983