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THE ETIQUETTE OF GOOD BUSINESS

In today's competitive business climate and global economy, protocol and etiquette are playing a paramount role in day to day business encounters. Strategic alliances and corporate restructuring require that the savvy executive master the nuances of protocol in business and social situations.

Knowledge of protocol enhances personal effectiveness and adds to the bottom line.

Gloria Starr - The consultant of choice for Destiny's Child, Hunt Oil, Florida Power and Light, Rinker, Proctor and Gamble and Hunt Refining.

FIRST IMPRESSIONS REALLY ARE LASTING IMPRESSIONS

In the first thirty seconds people make judgments about us on a subconscious level, based on what they see, hear and sense. From business casual to the ultimate power look , tailor your presentation for success in today's workplace. Learn to Project More Power, Confidence and Credibility!

THE SIX P's OF PERSONAL MARKETING

Persona
Packaging
Positioning
Presentation
Promotion
Passion

BUSINESS ATTIRE: THE RIGHT STATEMENT EVERY TIME
"What you wear speaks so loudly, I cannot hear what you say"
The Corporate, Communicator and Creative Career Profiles
Appropriate Office Attire
The Psychological Effect of Color
Attention to Detail
Authority Dressing Guidelines
The Ten Most Fatal Business Faux Pas

FIVE RULES OF PERSONAL MARKETING

Exude Confidence
Create a Powerful Aura
The Art and Science of Impression Management
Create a Powerful Verbal Business Introduction Card
Develop a Prosperity Consciousness

THE ETIQUETTE OF GOOD BUSINESS
Solid business relationships are nurtured with superior customer service and mastering the art of etiquette and the social graces. Add polish and presence to the substance and outclass the competition.

The Art of Introductions
Body Language in the Business World
Business Etiquette and the Social Graces
Presence, Poise and Positioning
Small Talk for Smart, Savvy People
Executive Communications
Corporate Gift Giving
Saying "Thank you" with Style
Network Your Way to Business Success
Electronic Protocol and Courtesies
Cross Cultural Fundamentals
Going Global - Sensibilities and Customs

DINING WITH STYLE AND GRACE
Business relationships are developed and strengthened in social situations. Mastering the art of fine dining adds to the competitive edge in today's social and business climate. The host and the guest each have a responsibility to ensure the overall success of the event.

The Tools of the Table are the Tools of Business
Dine Like a Diplomat with a Continental Flair
The Art of Entertaining and Being Entertained
Small Talk - Table Talk
Duties and Responsibilities of the Host and the Guest
Posture and Poise at the Table
The ABC's of Eating and Drinking
Wine Selection
The Origin and Etiquette of Afternoon Tea
Entertaining at Private Clubs

MODERN MANNERS FROM CYBERSPACE TO CELL PHONES

Fine Tuning Your Telephone Skills
Placing and Answering Calls
Wireless Courtesies
Voice Mail/Call Waiting/Caller ID
Conference Calls

THE POLISH THAT BUILDS PROFITS

Letters and Resumes
Job Interview Skills
Manners in the Office Environment
People Dynamics-Understanding the Personalities
Compliments and Criticism
Working in a Diverse Environment
Respecting Racial and Ethnic Differences

MEETING ETIQUETTE AND BOARDROOM PROTOCOL

CONFERENCES, TRADESHOWS AND SPECIAL EVENTS

BUSINESS TRAVEL COURTESIES

International Business Etiquette Program A Foreign Affair Gain an understanding of how cultural misunderstandings can affect your business.

Who should attend?
Professionals at all levels of the corporate ladder, sales professionals wishing to enhance their skill set, young executives with aspirations for advancement, people seeking international positions and men and women wishing to improve their personal and professional image.

We also offers training seminars on Telephone Skills and
Disability Etiquette Please click on the link to take you to the program outline for these courses.

Position Yourself for Success in any Situation

Transform your average looks, ordinary wardrobe
and mediocre social skills into a magnetic presence
to ace the business and social scenes with
your impeccable style and finesse
Click here to find out more

Image and Etiquette
Certification

You can turn your knowledge
of Impression Management
and Etiquette into a thriving business with our proven methods of success. We provide you with the tools
and techniques.

Next Certification

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Gloria Starr
Phone: 704-596-9866
expert@gloriastarr.com
Contact Gloria Starr

International Expert in Image, Etiquette, Communication
and Leadership Training and Coaching
Established 1983